📬 Enjoying the Dispatch?

Don’t miss next week’s tool drop or new episode.

Great consultants aren’t loud.

They’re loudly trusted.

Confidence isn’t about showing off.

It’s about showing up.

💬 From the Sales Floor

“Ego doesn’t protect you. It exposes you.”

If you felt that line in your chest during this week’s episode, that’s a good sign. It means you’re growing.

This week we looked ego in the face—called it out for what it is: fear in a fancy suit.

Confidence isn’t ego. Confidence is calm. It says,

“I’ve got you,” not “I need this.”

If you caught yourself this week getting defensive, rushing the close, or flexing a little too hard—pause. Breathe. Reset. The deal is won with trust, not volume.

If you haven’t heard it yet, here is the link to catch up.  EP47 - Listen Here

🎙️EP48 Drops Thursday: “Quiet Confidence”

Next Thursday we’re flipping the script.

EP48: Quiet Confidence – The Close That Doesn’t Push

We’re diving into what real sales confidence looks like—and why the best closers don’t chase, they anchor.

💡 This one’s for the consultant who’s still finding their voice

💡 And the seasoned pro who knows silence closes better than a pitch

📡 SPROCKETS Signal Boost

“If your ears work better than your mouth, you’re already outselling Carl.”

This week we’re talkin’ ego and quiet confidence… but if you want the missing piece that glues those two together, go back and catch:

🎧 EP26 – The Power of Listening: Building Trust Through Empathy

In this one, Andrew breaks down how truly listening (not just nodding) builds the kind of trust that ego could never buy—and sets the stage for confident, comfortable closes.

If EP47 made you check yourself, and EP48’s about leveling up, then EP26 is the foundation it all stands on.

👉 Click any of these links to start that sweet sweet ego busting sound track.
→ [YouTube] | [Spotify] | [Apple Podcasts] | [Podbean]

🛠️CX Toolbox: SHHhhhhhhhhh 🤫

Instant Ego Check – Use this today

Before answering a tough customer question, silently ask:

“Am I trying to help… or trying to be right?”

That split-second pause could save the whole deal—and your reputation.

👔 Managers’ Corner

Want a confident floor? Model calm.
Want trust? Stop being the loudest person in the room.
Ego is contagious. So is presence.
Pick your ripple.

🎙️Reactions to Recent Podcasts: “From the Sales Floor”

Each week, we eavesdrop on the breakroom buzz and DM chatter from real sales consultants reacting to the latest AutoKnerd episodes. Here’s what folks are saying:

“Episode 47 hit me right in the pride. I didn’t realize how often I try to ‘win’ the customer instead of helping them feel seen. This one’s staying on repeat.”

-Sales Consultant, Florida

“The ego episode should be required listening for every rookie in the building. Actually… for the managers too.”

-Desk Manager, Colorado

“I didn’t realize how much I interrupt people until EP26. Now I shut up, listen, and I’m weirdly closing more.”

-Consultant, Reddit reply

We love hearing how you’re applying what you learn. Want to be featured? Email [email protected] and tell us your “Aha!” moment from the podcast or Dispatch.

🕹️Weird Retro Find

The 1935 Stout Scarab: The World’s First Minivan… Cult Edition

Behold: a vehicle so weird, it looked like a loaf of bread mated with an Airstream trailer and raised their child in an art deco fallout shelter.

The Stout Scarab was designed by William B. Stout—an aviation pioneer who said, “I’d rather be weird and broke than boring and profitable.” (Okay, I made that quote up, but it tracks.)

Here’s the rundown:

  • Year: 1935

  • Country: USA

  • Claim to Fame: It was technically the first-ever minivan.

  • Engine Placement: In the rear, like a VW Beetle—before the Beetle existed.

  • Interior Layout: No fixed seats. A table. Swivel chairs. Like a 1930s mobile office slash speakeasy.

  • Looks: It resembled a pill bug with delusions of grandeur.

  • Production Total: Somewhere between 5 and 9 units. That’s not a typo. Single digits. Like a secret menu item for eccentric millionaires.

The Scarab was a rolling statement: “I do not care what my neighbors think.” And in a way, it was a design decades ahead of its time. But the world just wasn’t ready for a luxury mobile pod that looked like it should be captained by Buck Rogers.

▶️ Watch or Listen:
Watch on YouTube or tune in wherever you get your podcasts.
[YouTube] | [Spotify] | [Apple Podcasts] | [Podbean]

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