🧠 What You'll Learn:
The difference between head-nodding and heart-hearing
How to build trust before presenting anything
Real examples of listening that turn objections into opportunities
🔬 Otto’s Sales Takeaway:
❝
"Customers won't trust you if they feel you're just waiting to talk. Listening is the closing tool."
🛠️ Subscriber tool to Pair With This Episode:
Tool Drop: Saturday Sharpen-Up – The Empathy Echo Technique
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👉 www.AutoKnerd.com
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