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🎙️ EP51: Why Customers Lie (And What They’re Really Telling You)

Customers don’t always say what they mean.

Not because they’re trying to deceive you — but because they’re protecting themselves.

In this week’s AutoKnerd Podcast, we unpack why customers say things like “I’m just looking” or “Not buying today” — and how those words are really signals about trust, fear, or control. You’ll learn how to decode them with empathy, respond with confidence, and turn hesitation into trust.

👉 Plus, don’t miss our brand‑new Empathetic Decoder — a free PDF that breaks down 25 of the most common things customers say, what they really mean, and the responses that build instant trust.

This isn’t about scripts.

It’s about connection.

And when you lead with empathy, you don’t just make a sale — you make a customer for life. If you haven’t, subscribe below and get that Empathetic Decoder!