If the customer doesn’t trust you, they’re not buying anything. Welcome to this week’s AutoKnerd Dispatch, where we turn EQ into ROI and car sales into a human-first art form.
Why You’re the Product Too — And That’s a Good Thing
The Intent Illusion: Working Digital Ups Without Losing Your Soul
If you could decode every customer, every objection, and every awkward silence... what would you find?
Hold space. Hold the line.
How Emotional Intelligence Became the Unsung Horsepower of Sales
Why chasing digital Ups shouldn’t feel like ghost hunting
Why Your CRM Isn’t Cold—You Just Stopped Calling.
You Gave Them Your Best. They Ghosted Anyway.
We’ve all been there — down months, dry spells, and wondering if we’re cut out for the floor at all. This episode gets real about self-worth in sales, and why your paycheck should never define your identity.
How to Reset, Rebuild, and Rise When Everything Feels Broken
How to Serve Customers You Don’t Like
